Terms of service

Welcome to Gentswag. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website and/or purchasing products from Gentswag, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

We make every effort to display product descriptions, colors, and images as accurately as possible. However, actual colors may vary slightly depending on your device screen settings.

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

We reserve the right to modify, discontinue, or update products and pricing at any time.

4. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per customer
  • Cancel orders suspected of fraudulent or unauthorized activity
  • Request additional verification before processing an order

If an order is cancelled after payment has been made, a full refund will be issued.

5. Payment

We accept secure online payments through approved payment gateways.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Gentswag does not store your complete payment card information.

6. Shipping & Delivery

Delivery timelines provided on the website are estimates and may vary due to factors beyond our control.

Gentswag is not responsible for delays caused by courier services, natural events, public holidays, or unforeseen circumstances.

Ownership and risk of loss transfer to the customer upon successful delivery.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Customers must review and comply with the conditions outlined in that policy before requesting a return or exchange.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Website design
  • Text content

is the property of Gentswag and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with website security or functionality
  • Upload harmful code, viruses, or malicious software
  • Misrepresent your identity or provide false information

10. Limitation of Liability

To the fullest extent permitted by law, Gentswag shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product purchased.

11. Accuracy of Information

While we strive to provide accurate information, we do not guarantee that all website content is complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

12. Third-Party Services

Our website may contain links to third-party websites or services. Gentswag is not responsible for the content, policies, or practices of any third-party websites.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on the website.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in India.

16. Contact Information

For any questions regarding these Terms of Service, please contact us through the contact details provided on our website.

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